BODEGA OVIDIO GARCIA S.L. makes available to its customers, its online store https://tienda.ovidiogarcia.com, in order that they can enjoy this service and purchase the products that are offered therein.
The general purchase conditions that are included below as well as any other particular conditions that may exist for the purchase of certain products, and which will be duly shown to you, where appropriate, on the corresponding screens, constitute the regulatory framework of each contract of purchase and sale of goods to be formalized through the web.
The use of the services of the website, as well as the acquisition of any of the products offered, implies the acceptance of the User, without reservations of any kind, of each and every one of these General Conditions. The registration in the portal and the use of the services implies that your data as a User will become part of the files of BODEGA OVIDIO GARCIA S.L. and its treatment will be in accordance with the provisions of the Legal Notice, which the User expressly declares to know and accept.
These General Conditions will be applicable to the sale of products marketed through the web whose access can be found at the bottom of our online store, as well as our Legal Notice.
The offers contained in this website and the services provided by the aforementioned company are directed, solely and exclusively, to individuals, adults, or legal entities that are considered consumers or end users in accordance with current regulations. (Royal Legislative Decree 1/2007, of November 16) Consequently, whoever does not meet the above requirements will not be able to purchase products through this website.
2. PURCHASE OF PRODUCTS
The website will show the products for sale at all times along with their characteristics and their retail price.
BODEGA OVIDIO GARCIA S.L. You can add references to the catalogue of products offered on the web, or remove them, respecting in any case the orders made previously or the duration of specific campaigns or offers that have already been committed.
In accordance with the provisions of current legislation, the sale or service of alcoholic beverages to minors under 18 years of age through this website is prohibited.
2.1. Price indication
The prices of the products available for purchase are detailed in euros and include Value Added Tax (VAT).
BODEGA OVIDIO GARCIA S.L. reserves the right to modify the prices reflected on the Website, at any time. The products will be billed at the current price reflected on the Website, at the time of order registration.
During the management of the order itself, in the event that the purchased product is not available, the customer will be notified to indicate that it is not available and try to find a solution to it, either cancelling the order or looking for an alternative to said product among the winery and the buyer.
2.3 User registration
The User, for their convenience, will have the option to register as a User and thus, when accessing with their username and password, the data regarding their billing and shipping will be automatically completed.
To register as a new User, you must fill out the electronic form that will be available on the Web, following the instructions therein, and accepting the legal terms box. The User Name and Password are personal and non-transferable.
If you wish, I can also make your purchase as a guest without registering to place your order.
Only those who have the legal minimum age to consume alcohol according to the regulations that apply to their place of residence may place orders and register as users. Therefore, the user who wishes to place an order through the website declares that he is of the legal minimum age required to consume alcohol.
2.4. Payment Methods
Payments can be made by credit or debit card.
To make card payments, it is necessary to indicate: card number, expiration date, name and surname of the cardholder (as they appear on the card) and CVV code of the card.
The charge for the amount of the order on the customer's bank card will be made at the time of purchase.
As an electronic payment system, BODEGA OVIDIO GARCIA S.L. It is attached to the e-commerce payment gateway. All the data provided for this purpose is encrypted under the SSL (Secure Socket Layers) protocol to guarantee maximum security.
The User must notify BODEGA OVIDIO GARCIA SL, through the contact email reflected on the web, of any improper or fraudulent charge in the account provided for purchases on the Website, in the shortest possible time, so that the winery can take the steps it deems appropriate.
2.5. Shipping costs
The shipping costs will be paid together with the amount of the order and will appear broken down on the invoice. Shipping costs will vary depending on the order and they are governed by weight. The shipping cost rate will be reflected in the invoice.
Shipping will be free in the peninsula for orders equal to or greater than € 100.00 (VAT included).
This online store will only accept the purchase destined for the peninsular national territory, therefore excluding operations destined for the Balearic Islands, the Canary Islands, Ceuta and Melilla.
2.6. Order confirmation
The client will confirm the order placed by clicking on the 'Confirm order' button within the payment process. From this confirmation the order is firm and definitive, it will be automatically registered and BODEGA OVIDIO GARCIA S.L. will proceed to its delivery.
Confirmation of the order by the customer implies acceptance of the prices, the description of the products offered, delivery costs and other conditions of sale of the product, which are included in this document. Once the purchase process is completed, the system will confirm the order placed through the store itself to the customer. Said confirmation will also be sent to the email address provided when registering.
The order confirmation and the proof of purchase (impression made by the user) will be valid as an invoice.
2.7. Order delivery times
The delivery of the orders will be made at the address indicated by the customer at the time of placing the order, (never in PO boxes or call centers), within a period of between 2 and 8 working days maximum (excluding Saturdays, Sundays and Holidays) ), although it may vary depending on the availability of the products or the delivery address. If the client is not at the place at the time of delivery, a notice will be left with the corresponding instructions to contact the transport agency and arrange a new delivery.
2.8. Accreditation of operations
The acceptance of the order by BODEGA OVIDIO GARCIA S.L. as well as the information related to any operation made from the corresponding order number and other documentation generated will be stored and filed, serving as evidence in case of litigation.
3. RETURN OF PRODUCTS
3.1. Right of withdrawal
BODEGA OVIDIO GARCIA S.L. will not accept returns for withdrawal of product purchases except if they have arrived defective or there has been an error in their preparation.
In the event of giving up the purchase of a product for the reasons stated above, the Client must contact them by sending an email or call.
(Tel: +34 699 34 99 63;email@example.com)
The return to BODEGA OVIDIO GARCIA S.L. It must be done using the same box used in the delivery, or, failing that, in a similar format that guarantees the return of the products without damage, within a maximum period of 7 working days, from the day of receipt by the customer.
Returns of defective orders must be sent to the address of:
Returns online store Ovidio García S.L.
C/ Mota, 15
The Customer shall be entitled to reimbursement of the price of defective products or delivered products if they do not correspond to the order placed by the user. As an alternative to the above, the user will have the right to claim, and be delivered, an equal product, in perfect condition, without return costs.
3.2. Refund of the price of the products
Provided that the Client has followed the procedure established in this section and the requirements established therein have been met, BODEGA OVIDIO GARCIA S.L. will reimburse the price paid by the Client corresponding to the returned products and the shipping costs (when a total return of the purchase is made and not a product change).
The Client will not be entitled to a refund of the price of the returned products that are not in the same conditions in which they were delivered, or the requirements established in these General Conditions have not been met.
Partial returns of an order will result in the refund of the price corresponding to the product or products actually returned.
BODEGA OVIDIO GARCIA S.L. will manage the price return order through the same payment system used by the Client for the acquisition of the products, within a maximum period of thirty (30) days from the collection of the returned order and once BODEGA OVIDIO GARCIA S.L. has verified that the products to be returned comply with the requirements established in the previous sections. The application of the price refund in the Client's account will depend on the bank.
4. APPLICABLE LEGISLATION. SUBMISSION TO JURISDICTION
This contract will be governed by Spanish legislation that will be applied in what is not provided in this contract in terms of interpretation, validity and execution. Any controversies derived from the contracting of products through this website will be submitted to the competent jurisdictional bodies determined by the Law.